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When fonts won’t display properly in Safari and Mail, here’s what to do

Don Walker opened Mail in macOS, and discovered a whole bunch of ??????s when trying to read and use the app: Don Walker What the ??? is going on? Maybe a font corruption problem or a font missing altogether. Don writes: System software is up to date. I use Suitcase Fusion and it’s also up to date. I tried booting up without Suitcase but that … [Read more...]

How to split a raw+JPEG photo file into its separate parts

When you use a digital camera, you may have the option to save the photo you've taken as a raw+JPEG file. This is a quasi-standardized file format that bundles a JPEG with the unmodified sensor information that forms a raw file. The benefit of using raw+JPEG include the ability to quickly preview the file anywhere, while also still having access to … [Read more...]

The case of the iMac screen that mysteriously blacks out

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Cecil Usher wants to give his granddaughter a 2010-era 27-inch iMac. However, there’s a problem. The screen goes completely black and stays that way for no apparent reason, sometimes shortly after turning the mac on and sometimes not all. Sometimes the screen simply never turns on and stays completely black. When the screen stays on, it looks … [Read more...]

No VPNs in China: Why Apple withdrew VPN apps from its China App Store

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Apple recently removed several virtual private network (VPN) apps from its App Store in China. Three VPN providers confirmed removal, and Apple provided a statement that said that regulations put in place in January were the cause. “We have been required to remove some VPN apps in China that do not meet the new regulations,” Apple said in the … [Read more...]

Tempted to muck about in media library folders for Apple apps like Photos? Don’t do it

Ross Millard wrote in with a complaint about Photos for macOS. He notes that he can’t easily find in which folders his images live on his computer when using Photos. He’s used to interacting directly with his media via Aperture, and having it directly accessible. iPhoto also made this easy.Photos, like iTunes and iMovie, doesn’t have a great way … [Read more...]

How to replace the missing optical-digital audio output on newer Macs

Jeff K. has a bone to pick with Apple: I have a great set of speakers that I connected to my old iMac with a optical audio/mini-plug cable through the headphone jack. They had terrific sound. Imagine my surprise then when I connected the cable to the headphone jack on my new iMac and it wasn’t recognized. I called Apple, and it turns out someone … [Read more...]

Slow Mac? Could be a hidden memory gobbler in macOS

Just hours into using my new 27-inch iMac with 32GB of memory, the system felt sluggish. I checked memory usage via the top -u command in Terminal, which showed all 32GB was full. Exclamation point, I said aloud, and launched Activity Monitor to dig in more easily than at the command line.Sure enough, all memory was in use, and the culprit was … [Read more...]

PureGear PureSwitch review: A HomeKit-only smart plug with a high-speed USB port

It’s a little more expensive than its features warrant, but it’s well designed for what it does. … [Read more...]

How to keep iPhone data roaming costs down when traveling abroad

Not that long ago, it was easy to rack up bills of hundreds or thousands of dollars in data roaming charges when traveling with your mobile phone. Now, it’s possible to contain your costs, thanks to new offers from carriers, SIMs you can buy int he country you are visiting, or even mobile hotspots.For Americans, Mexico and Canada are the easiest … [Read more...]

How to zoom using the Magic Trackpad in Safari

Jeffrey Dore went through the looking glass with Safari: When using Safari [in Sierra], it suddenly enlarges the document, similar to what can be done with Control and mouse movement back and forth. If I revert to the previous screen, it returns to correct size, and I can click on the forward button, and it’s fine. My suspicion is that Jeffrey has … [Read more...]

iPhone camera apps: 4 apps that take full advantage of iOS 10 and a photographers’ eye

The iPhone has a pretty powerful camera for a smartphone, and the iOS Camera app works well for most people. But if you’re a serious photographer and want more camera controls, you need to use a third-party camera app.Here are four camera apps that give photographers as much control as possible. In this round-up, we examine the more mature Camera+, … [Read more...]

Glif review: Tripod adapter should be part of every smartphone photographer’s kit

Studio Neat's latest tripod adapter, Glif, fits all phones (even non-Apple ones) in an attractive and well-made new design that uses a padded locking clamp and three mounting screw holes instead of one.This compact adapter is the perfect companion for a serious iPhone photographer looking for maximum flexibility, as well as a casual snapshotter who … [Read more...]

Why a Thunderbolt Display can’t power a new Thunderbolt 3 MacBook or MacBook Pro

Steve Dvorak writes in with a question about the 27-inch Apple Thunderbolt Display and the new MacBook Pro. While I can do the Thunderbolt 3 to 2 adapter for video and Thunderbolt accessories, I can’t use the power that comes from the display. There appears to be no adapter created that provides power from MagSafe 1/2 connectors to USB-C. Am I … [Read more...]

How to fix the spinner after login in macOS

A few days ago, after my 12-inch MacBook running the latest Sierra became sluggish, I restarted. After entering my account password, my Mac showed a white progress spinner that uses “spokes”—the kind of spinner you usually see at shutdown—would appear for several seconds, then disappear, replaced with a cursor that couldn’t be moved with the … [Read more...]

Wemo Mini Smart Plug review: Compact, smart, and inexpensive

This smart plug works over Wi-Fi and with the Amazon Echo, Google Home, and—come this fall, Belkin says—Apple’s HomeKit ecosystem. … [Read more...]

How to use two-factor authentication for your Apple account without using an Apple device

Here’s a question we don’t receive often at Macworld, but it’s one to ponder. Rajeevan asks: I don’t own an Apple device currently, and I am operating my Apple account and mail from a Windows computer. Now how can I enable two-factor authentication from my Windows 10 computer and generate an app-specific password? This question likely popped up … [Read more...]

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