Why an update badge won’t go away on an iOS app

iOS tries to prevent you from installing apps on your iPad and iPhone that won’t run, but sometimes you’re left with cruft—digital vestiges of the past—that persist and make things difficult for you to sort out what’s wrong.That appears to have happened to Macworld reader Carol, who has an app called Life Cycle installed on her iPad. The update … [Read more...]

Why does a Safari cookie reappear after you delete it?

Safari for macOS lets you view the kind of data cached locally by websites in your browser. Select Safari > Preferences > Privacy, and then click Manage Website Data, and you can see the kind of data stored by every site. It can include Cache, Local Storage, Databases, Cookies, and much more. You can select items to remove them, or even go … [Read more...]

Warning: If you turn off iCloud Photo Library in iOS, you may unintentionally delete optimized images


I would never claim iCloud Photo Library is easy to understand. Among the most-asked questions to Mac 911 are those relating to how the sync-and-central-storage system for images and video works.Macworld reader Keiti seems to have run afoul of how iCloud Photo Library manages images and videos, and may have missed a prompt that explained what was … [Read more...]

What to do when a scam site takes over your Safari homepage

Scammers try all sorts of ways to convince you that something’s wrong with your Mac and that only by calling “Apple” (it’s never Apple) via a phone number on screen and paying some outrageous amount of money can your computer be “fixed.” In some cases, websites can seemingly hijack Safari in macOS, making it impossible to bypass a page.Macworld … [Read more...]

Watch out! macOS High Sierra could format your Time Machine drive using APFS, and that’s not good

Time Machine can’t make use of Apple File System (APFS) volumes. This is a significant problem that many Macworld readers want to make sure others know about. This has been known for months, and because you typically have to take steps to convert a drive to APFS, it hasn’t been an issue for most people.You can accidentally convert a drive to APFS … [Read more...]

App Store and iTunes purchases: You can’t delete history


We don’t typically run one-word answers to reader questions, but it’s worth it in this case, because we regularly receive a question similar to this one from Macworld reader JLR: I want to dump, forever, some music and iPhone apps from my iTunes account and not have to deal with them just “hiding.” Is this possible to do? No.OK, I can’t help … [Read more...]

How sharing a Live Photo works

Live Photo became more useful in iOS 11, allowing editing and some transformation of captured slices of time. However, Macworld reader Ken is concerned about how Live Photo images are shared.When the Camera app is active and Live Photo is on, iOS continuously captures a somewhat lower-quality stream of photos, but when you tap the shutter button, … [Read more...]

Apple Photos: What do you need to do to get People to sync?

Apple promised that when we identified people in Photos in iOS 10 or macOS 10.12 Sierra, it would sync and merge this special album’s contents across all our linked devices. Oops! Well, it finally made it into iOS 11 and High Sierra, at least.Macworld reader Gerry was looking forward to this working, but finds that his various devices never sync … [Read more...]

Is there a drawback to using Wi-Fi Calling on an iPhone?

Wi-Fi Calling is a feature that lets an iPhone effectively re-route mobile calls over the Wi-Fi network to which you’re connected—if it has the right qualities instead of using the cellular network. Most carriers support Wi-Fi Calling.Macwrold reader Steve wonders if there’s a drawback to Wi-Fi Calling. His iPhone typically picks up a stronger … [Read more...]

Find your Apple devices to be intrusive? Here’s how to turn it down on your Mac, iPhone, and iPad


Macworld reader Sherry wants Apple to leave her alone. She’s disabled Siri and doesn’t use iCloud Photo Library. But she finds Apple seems to be paying attention in ways she doesn’t like.She writes: I was distressed to see an item tentatively added to my calendar after texting about it with a friend. Also I have recently been presented with … [Read more...]

iCloud Photo Library: Finding a way to sort photos by the device they were created with

If you use multiple iPhones, iPads, and Macs, iCloud Photo Library is a handy way to keep photos from those devices in one place. However, all those photos are stored in one place, and Macworld reader Allan wants to know if there’s a way to separate out media brought in from all those devices in Photos for iOS and macOS.Oddly, there’s not. In … [Read more...]

How to upgrade a drive with High Sierra and APFS


The new Apple File System (APFS) that replaces the long-running HFS+ in macOS caused a lot of concern and confusion, because it seemed like a massive change, but the effects aren’t noticeable to end users, except in improving the speed of SSD-only Macs. (Apple doesn’t upgrade hard drives to APFS, and hasn’t yet released a Fusion APFS update for its … [Read more...]

How to avoid password-prompted phishing scams in iOS

Unfortunately, it’s easy for an app developer with malicious intent to create a pop-up dialog in iOS that exactly resembles a system-level message prompting for a password. Felix Krause, like other iOS developers and security advocates, have taken issue with this for years. Krause is the founder of fastlane, a project designed to speed app release … [Read more...]

iTunes 12.7: Can you <em>really</em> delete iOS apps stored by iTunes?

When Apple updated iTunes to version 12.7, it overhauled the iOS/iTunes interaction. We ran a guide, “iTunes 12.7: How to cope with the abrupt changes,” which answered most of your questions. But one thing I noted in passing continues to come up: several readers have asked if they can really, really dump the iOS application files that iTunes … [Read more...]

Safari bookmark sync out of whack? Here’s the solution

iCloud has a feature that lets you sync your Safari bookmarks across your Macs, iPhones, and iPads. However, Macworld reader Mark has a tale that sounds nearly appropriate for Halloween: disappearing and haunted bookmarks: I upgraded my MacBook recently and transferred everything across surprisingly easy. After a few weeks, the bookmarks … [Read more...]

How to markup and send a photo in iOS Messages

You know you can send pictures within the Messages app in iOS 10, but there’s a couple of levels of depth to it—including Markup features—that I wager many Messages users have rarely found. In a conversation, tap the Camera icon. A tiny live preview appears with a shutter button, as well as images from your library at right. Tap Camera. IDG Now … [Read more...]

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